Documenting your software product

When launching your new software product, it’s important to ensure it is thoroughly documented, not least for the specialists and end users for whom it will be their ‘daily driver’.

There are several other important stakeholder groups that stand to benefit, not least, the Sales and Marketing teams who need to address questions from prospective customers during initial enquiries and later during more intensive due diligence assessments. If you can quickly find or ‘point to’ the answers to critical questions it immediately engenders confidence in the supplier.